I didn’t receive the activation email, now what?
If you did not receive the activation email you will need to click on the ‘Free HD Rental’ menu from the Home screen. Under that menu are the following options: - Back - Resend Email - Change Email You can either try to resend the email using the “Resend Email” o ...
- How long does the activation process take?
VUDU Set-top Boxes (VBX100, VBX1000) – The activation process can be done online at https://myvudu.vudu.com/MyActivation.html. Between activation and a short guided set-up video, you will be watching your first movie within minutes! VUDU Enabled Devices from other manufacturers – T ...
- My VUDU Box is stuck on the Content Update screen
Please try this: 1.) Disconnect the Ethernet cable from the VUDU. You’ll be presented with a network troubleshooting screen. 2.) When the network troubleshooting screen appears, reconnect the Ethernet cable to your VUDU. 3.) Run the network test 4.) Once your test results show a successful ...
- How do I add a second VUDU device to my account?
VUDU Set-top Boxes (VBX100, VBX1000): Go to www.vudu.com and login to your existing account. Then click on the ‘Activate’ option in the top right-hand corner of the web page. Enter the activation code you received from your new VUDU. VUDU Enabled Devices: Activation instructions ...
- How do I activate my VUDU Device?
VUDU Set-top Boxes (VBX100, VBX1000) - After connecting your VUDU set-top box to power, internet, and your TV you will need to complete the Guided Set-up process using your VUDU remote on your TV. In step 3 of the Guided Set-up, you will receive an 8-digit activation code for your VUDU set-top b ...
- Hardware ID already exists
If you receive an error message that your Hardware ID already exists when trying to activate your VUDU, please contact Customer Care at 1-888-554-VUDU (8838).
- I’m getting a message that my email is already in use
If you receive this error message when trying to activate a VUDU to a new account, then you already have a VUDU account created with this email. If you forgot the password to your existing account, please click on the ‘Forgot Password’ link, this will send an auto generated password ...
- Where do I find my activation code?
VUDU Set-top Boxes (VBX100, VBX1000): If you are trying to activate a new VUDU set-top box, click here. If you are trying to activate a secondhand VUDU set-top box please contact Customer Care at 1-888-554-VUDU (8838) to reset the box.
- How do I add a second VUDU device to my account?
VUDU Set-top Boxes (VBX100, VBX1000): Go to www.vudu.com and login to your existing account. Then click on the ‘Activate’ option in the top right-hand corner of the web page. Enter the activation code you received from your new VUDU. VUDU Enabled Devices: Activation instructions ...
- How do I activate my VUDU account if I have an LG TV, Mitsubishi TV or LG Blu-Ray player with VUDU embedded?
To activate the VUDU movie service on a VUDU-enabled device (like a Mitsubishi TV or a LG TV or Blu-Ray player), first use the remote to access internet apps (LG calls this “Netcast”, Mitsubishi calls this "Activity"). Use the remote to select the VUDU movie app. If this is your ...
