The place to go to view general questions and answers.
Can I buy movies or only rent them?
Our agreements with studios dictate on a case-by-case basis whether a film is available for rental, purchase, or both. Most often, you can do both. If you purchase a movie, it is stored permanently on your box. If you rent a movie, you have 30 days to begin viewing the movie. Once you press p ...
What do I need to do to get VUDU on my XBOX 360?
You will need to download the VUDU application from the XBOX Live Apps Marketplace (under Video Apps). Once it is installed, launch VUDU and you will see options to Sign Up or Sign In. Please select Sign In if you have an existing VUDU account. Please note that in order to view movies on the VUD ...
Do I get a credit when I activate my XBOX 360?
Yes. You will receive a $4.99 credit when you activate your XBOX 360. Please note that only 1 activation credit is given per XBOX 360 console.
Does VUDU have TV shows?
Yes, while we work to develop and add new features around television on the service, we have launched TV (Beta). We expect our TV content grow and change as more content becomes available. Our current TV catalog includes: Breaking Bad, Band of Brothers, True Blood, Dexter, Dr. Who, The Walking ...
Does VUDU on the iPad support AirPlay?
No. Due to studio restrictions, AirPlay is not supported with full length movies. However, you can view trailers using AirPlay.
I cannot find a VUDU app in the iTunes store
Streaming on the iPad does not require an app. Simply login to www.vudu.com from Safari, click on Watch Movies and you will be able to stream right from the browser.
What version of iOS do I need to view VUDU on my iPad?
We recommend version 4.3.3 or higher for optimal viewing.
What is VUDU’s privacy policy?
Our privacy policy is available on our website.
Can I take my VUDU box with me when I travel?
Yes, but you do need to have the VUDU box connected to an internet connection to use the service. Please note that you must UNPLUG the VUDU box from a power source before moving it, even slightly. Failure to do so may cause significant damage to the hard drive, resulting in loss of data or fu ...
What is the VUDU iPhone App?
The VUDU iPhone app is no longer available.
I'm having issues redeeming a VUDU Movie Card.
If you are having issues, please try the following. 1. Make sure that you are redeeming the card on the following website. www.vudu.com/moviecard 2. Make sure that you are entering the numbers without spaces, dashes or letters. All Movie Cards are only available in numerical format. 3. All Movie ...
What are VUDU Movie Cards?
VUDU Movie Cards are cards purchased from WalMart that are redeemed for a digital copy of the movie. These cards do not have cash value and are only good for the digial copy on a VUDU account.
Less than two hours remain in my movie rental period. Can I still watch the movie?
Yes, but once you initiate the 24-hour viewing period by starting to play a movie, it is inflexible. You can only continue to view the movie until the 24-hour period expires. If you would like to finish the movie after this time, you will have to rent the title again.
When I rent a movie, do I have to pay to watch it more than once?
You can watch a rented movie as many times as you like within the 24-hour period initiated by starting to view the movie.
Where does VUDU get its movies?
VUDU brings you films from every major motion picture studio—Lionsgate, New Line Cinema, Paramount Pictures, Sony Pictures Entertainment, Twentieth Century Fox, Universal Studios, The Walt Disney Studios, and Warner Bros. Studios. VUDU has also partnered with dozens of independent and int ...
How many movies are on the service?
VUDU has approximately 17,000 movies, TV shows, and high-definition films available for either rental, purchase, or both.
How can I reach VUDU Customer Service?
VUDU Customer Care may be contacted using our web form or by dialing (888) 554-8838. http://www.vudu.com/support_contact.html
Can I use VUDU if I am not connected to the internet?
No, you cannot use VUDU if you are not connected to the internet.
Why can I no longer access AVN After Dark?
On February 25, 2010 to comply with the policies of our parent corporation, VUDU discontinued operating the AVN After Dark channel. If you have previously purchased content on this channel, you will receive a credit for that amount in your VUDU Account. Previously rented content will not be refu ...
Does VUDU have adult content?
No. VUDU discontinued the AVN After Dark channel on February 25, 2010 to comply with the policies of our parent corporation.