Category » Networking

There were 23 articles found in this category:

1. How do I determine my Internet connection speed?
   There are many free bandwidth speed tests available on the internet. One to try is: speedtest.vudu.com/cdn1 These tests measure the speed of your Internet connection and tell you if you’re ready for VUDU or whether you would need an upgrade to support the service. You should take ...
2. What is DHCP? How can I tell if I have it?
   DHCP (Dynamic Host Configuration Protocol) is a protocol for assigning IP addresses to devices on a network from a pool of available IP addresses. This is done by your home network router. By default, the VUDU box is set to DHCP out of the box so it will automatically pick up an IP address when ...
3. What does it mean when my VUDU box says it is buffering?
   Buffering usually indicates that there is a drop or fluctuation in the internet speed going into the VUDU box. For example, if you are watching an HD movie and the internet speed drops below 4mbps, the movie will eventually catch up to the point that is downloaded, stop playing, and give a messa ...
4. Will I be required to upgrade my broadband service in order to enjoy new service features?
   No, you should not have to upgrade, provided your existing broadband Internet connection ensures a 2.0 Megabits per second download speed for instant standard definition movies on our VUDU players, or a 1.0 Megabits per second connection for the VUDU service on CE-branded devices. Please refer t ...
5. What kind of Internet connection do I need to have?
   Your Internet connection is vital to your VUDU experience. Bandwidth requirements vary between VUDU players and CE-branded VUDU-enabled devices. Please refer to the chart below: . Streaming devices CE-branded VUDU Players SD 1 Mbps to 2 Mbps 1 Mbps delayed delivery 2 Mbps instant ...
6. What bandwidth do I need to use the VUDU service?
   Please use the table below to determine the best bandwidth for the quality level you wish to watch: . Streaming devices CE-branded VUDU Players SD 1 Mbps to 2 Mbps 1 Mbps delayed delivery 2 Mbps instant HD 2.25 Mbps to 4.5 Mbps 4 Mbps for instant delivery HDX 4.5 Mbps to 9 ...
7. Which routers and switches are recommended by VUDU?
   Here is a list of the routers that we have tested: Routers recommended by VUDU: 2Wire 2Wire 1801 DSL modem router 802.11G wireless, Firmware v3. Airlink Airlink (wireless) AR525w ActionTec ActionTec MI424-WR, Firmware 4.0.16.1.45.160 (wireless router but using wired connection). Belkin Be ...
8. What does Error 1060 mean?
   Error 1060 means that the VUDU box never reconnected after an update. Rebooting the VUDU box and the home router will resolve this issue.
9. How can I troubleshoot my VUDU Wireless Kit
   Here are the instructions for changing the channel and also displaying what the channel the Vudu Wireless kit is using: Display channel setting: - On Home 1 (router connected) press the reset button and release it before 5 seconds. The power LED will blink out (at 1 second intervals) the channe ...
10. Will VUDU work wirelessly?
    The VUDU box itself is not wireless, but the VUDU Wireless Kit easily creates a secure wireless network dedicated to the VUDU box. The kit contains two pre-paired 802.11g adapters, one for the box and the other for your Internet router, with no configuration or passwords required. VUDU’s ...
11. Will VUDU Use All My Bandwidth?
    No. Based on your bandwidth tests, VUDU limits the maximum speed at which it streams both in and out. Additionally, VUDU makes use of “bandwidth hopping” that causes VUDU to reduce or stop any transfers when it detects that other devices, such as your PC or game console, require m ...
12. Why Does VUDU Send and Receive Data When I’m Not Using It?
    In order to permit the instant viewing of SD and HD movies, VUDU distributes small portions of the beginning of most titles to your VUDU box. When you press ‘play’, VUDU is able to start playing the beginning of the movie while it begins downloading the rest of the movie. Additiona ...
13. Does VUDU Use Peer-to-peer Distribution?
    Yes, VUDU distributes content in part using an encrypted and efficient peer-based network. This network enables VUDU to provide its users with high performance and reliability regardless of demand. When you watch a movie, the movies is downloaded from a number of different places including othe ...
14. In the case of an advanced network set-up, what ports does my VUDU box need to have open for my router?
    If, for some reason, you require specific open ports in your network set-up, the ports used by VUDU are UDP 8100-8199 and ports 13200-13299.
15. What happens when I change service providers for my high-speed Internet access?
    The VUDU service is not associated with your Internet service provider. There should be no change to your VUDU service if you change your provider.
16. If I have a broadband connection, like DSL, with only one physical network connection, will I have to disconnect my computer to use the VUDU service?
    No, you will not need to disconnect your computer. The VUDU service shares the broadband connection, allowing you to surf the web while you use the box. However, since VUDU does require a physical connection to your home network, you will need to purchase a home router or gateway in order to sh ...
17. I have a high speed DSL or cable modem that connects to my computer via USB. How can I add VUDU to this setup?
    The VUDU box requires a wired Ethernet connection to work. If you have a modem which only gives you one USB and one Ethernet connection, you will also need a router. The router lets you connect multiple devices to your Internet connection with ease. The router would plug in between the modem ...
18. What if my VUDU Wireless Kit isn’t connecting to the Internet?
    If the VUDU box shows a red LED, try power cycling the Master adapter (HOME NETWORK 1) and see if the box connects. If you are still not connecting, contact Customer Care. http://supports.vudu.com/contact.php
19. How do I set up my VUDU Wireless Kit?
    How do I set up my VUDU Wireless Kit? For help with set-up, please refer to the instructions included in the packaging or on our website: http://www.vudu.com/vudu_documentation.html You may also email Customer Care at http://supports.vudu.com//contact.php
20. Which wireless bridges and powerline adapters are recommended by VUDU?
    To wirelessly connect the VUDU box to your home network, we recommend our own Wireless Kit. The kit contains two pre-paired 802.11g adapters and is available at www.vudu.com. Here is a list of wireless bridges and powerline adapters that we have tested: Other Wireless Bridges known to have wor ...