Category » Networking

There were 18 questions found in this category:

1. Which routers and switches are recommended by VUDU?
   Here is a list of the routers that we have tested: Routers recommended by VUDU: 2Wire 2Wire 1801 DSL modem router 802.11G wireless, Firmware v3.15 2Wire 270HG Firmware v4.21.9 Airlink Airlink (wireless) AR525w ActionTec ActionTec MI424-WR, Firmware 4.0.16.1.45.160 (wireless router but usin ...
2. Will VUDU Use All My Bandwidth?
   No. Based on your bandwidth tests, VUDU limits the maximum speed at which it streams both in and out. Additionally, VUDU makes use of “bandwidth hopping” that causes VUDU to reduce or stop any transfers when it detects that other devices, such as your PC or game console, require m ...
3. Why Does VUDU Send and Receive Data When I’m Not Using It?
   In order to permit the instant viewing of SD and HD movies, VUDU distributes small portions of the beginning of most titles to your VUDU box. When you press ‘play’, VUDU is able to start playing the beginning of the movie while it begins downloading the rest of the movie. Additiona ...
4. Does VUDU Use Peer-to-peer Distribution?
   Yes, VUDU distributes content in part using an encrypted and efficient peer-based network. This network enables VUDU to provide its users with high performance and reliability regardless of demand. When you watch a movie, the movies is downloaded from a number of different places including othe ...
5. In the case of an advanced network set-up, what ports does my VUDU box need to have open for my router?
   If, for some reason, you require specific open ports in your network set-up, the ports used by VUDU are UDP 8100-8199 and ports 13200-13299.
6. Will I be required to upgrade my broadband service in order to enjoy new service features?
   No, you should not have to upgrade, provided your existing broadband Internet connection ensures a 2.0 Megabits per second download speed for instant standard definition movies, or 4.0 Megabits per second for instant HD.
7. What happens when I change service providers for my high-speed Internet access?
   The VUDU service is not associated with your Internet service provider. There should be no change to your VUDU service if you change your provider.
8. If I have a broadband connection, like DSL, with only one physical network connection, will I have to disconnect my computer to use the VUDU service?
   No, you will not need to disconnect your computer. The VUDU service shares the broadband connection, allowing you to surf the web while you use the box. However, since VUDU does require a physical connection to your home network, you will need to purchase a home router or gateway in order to sh ...
9. I have a high speed DSL or cable modem that connects to my computer via USB. How can I add VUDU to this setup?
   The VUDU box requires a wired Ethernet connection to work. If you have a modem which only gives you one USB and one Ethernet connection, you will also need a router. The router lets you connect multiple devices to your Internet connection with ease. The router would plug in between the modem ...
10. What if my VUDU Wireless Kit isn’t connecting to the Internet?
    If the VUDU box shows a red LED, try power cycling the Master adapter (HOME NETWORK 1) and see if the box connects. If you are still not connecting, contact Customer Care. http://supports.vudu.com/contact.php
11. What kind of Internet connection do I need to have?
    Your Internet connection is vital to your VUDU experience. VUDU requires a minimum of 2.0 Mbps (usually advertised as 3 Mbps) for instant viewing. While a slower connection is sufficient for delayed viewing, 0.85 Mbps (1.5 advertised), we recommend upgrading to get the most out of VUDU. You wil ...
12. Will VUDU work wirelessly?
    The VUDU box itself is not wireless, but the VUDU Wireless Kit easily creates a secure wireless network dedicated to the VUDU box. The kit contains two pre-paired 802.11g adapters, one for the box and the other for your Internet router, with no configuration or passwords required. VUDU’s ...
13. How do I set up my VUDU Wireless Kit?
    How do I set up my VUDU Wireless Kit? For help with set-up, please refer to the instructions included in the packaging or on our website: http://www.vudu.com/vudu_documentation.html You may also email Customer Care at http://supports.vudu.com//contact.php
14. Which wireless bridges and powerline adapters are recommended by VUDU?
    To wirelessly connect the VUDU box to your home network, we recommend our own Wireless Kit. The kit contains two pre-paired 802.11g adapters and is available at www.vudu.com. Here is a list of wireless bridges and powerline adapters that we have tested: Other Wireless Bridges known to have wor ...
15. I see a lot of activity on my network since installing my VUDU box. What is going on with my network?
    The VUDU box needs a constant network connection to give you the latest choice of movies. When the box is idle, you will still see a little network activity on the box because it is downloading the latest catalog and software updates to bring you the latest in movie releases.
16. How do I determine my Internet connection speed?
    From any page on VUDU’s website, you can access our free bandwidth test by clicking the "Are you ready to VUDU?" link at the top right of the page. It will measure the speed of your Internet connection and tell you if you’re ready for VUDU or whether you would need an upgrade to sup ...
17. What factors might influence the performance of my Internet connection’s speed?
    Internet activities such as downloading or uploading files while taking the bandwidth test could have a negative effect on the results.
18. What Internet connection does VUDU recommend?
    Both DSL and cable modem high-speed services can provide sufficient bandwidth to support VUDU under the right conditions. If you’re not sure about the speed of your Internet connection, you can access a bandwidth test on any page of VUDU’s website.