|
Left LED |
Possibilities |
|
Flashing Green |
VUDU is currently booting. |
|
Green |
VUDU is operating normally. |
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Yellow |
VUDU is currently in standby mode and thus not outputting any video. |
|
Right LED |
Possibilities |
|
Flashing Green |
VUDU is currently booting. |
|
Green |
VUDU has good network connectivity. |
|
Yellow |
VUDU has limited network connectivity. This means that: A. Your network is fluctuating; therefore, delivery of movies may be slightly delayed. Or B. Your network may not be fast enough on a consistent basis for instant delivery of movies. You might consider: A. Continuing to play movies with a delay at the beginning of each rental or purchase. B. Upgrading the Internet connection in your home to meet the 2.0 actual (3.0 Mbps advertised) speed requirement for instant viewing. |
|
Red |
VUDU has no network connectivity. Problem: Your VUDU box may not have been activated. Solution: Activate your box through www.vudu.com. If problems are encountered, please contact Customer Care using the web form. http://supports.vudu.com//contact.php Problem: VUDU actually has no network connectivity. Solution: Check Ethernet cable on both ends to make sure that a “link” light is seen on both sides. On VUDU, these lights are on the Ethernet jack itself, left (green) for link and right (yellow) for activity. Solution: If a third party wireless or power-line Ethernet bridge is being used, please diagnose the problem with the third party that manufactured the bridge device. If the problem appears to be related to the VUDU box itself, please try using wired Ethernet only to ensure that VUDU works. If a problem is still seen via direct wired Ethernet, please contact VUDU Customer Care. |